Session Guidelines
These guidelines help protect your privacy, respect your time, and ensure a high standard of care. If anything here is unclear, please ask before or during your session.
HIPAA-Compliant
Encrypted Video
Privacy First
Healthcare Focus
Confidentiality & Privacy
- All sessions are conducted via end-to-end encrypted video through PsyBooks.
- We follow HIPAA standards for safeguarding your information.
- No personal identifiers are shared without written consent unless required by law.
Scheduling & Cancellations
- Sessions are by appointment. Please arrive a few minutes early.
- 12–24 hours’ notice is required to reschedule or cancel. We recognize that healthcare schedules can change unexpectedly and will do our best to accommodate when possible.
Session Length & Frequency
- Standard sessions are 60 minutes.
- Frequency is tailored to your needs (weekly, biweekly, etc.).
- Referrals provided when clinically appropriate.
Technology & Environment
- Choose a private, quiet space for confidentiality.
- Stable internet and camera/mic required.
- Headphones recommended for privacy.
Payment & Fees
- Private-pay only (no insurance billed).
- Payment due at time of session via secure portal.
- Receipts for HSA/FSA can be provided.
Emergencies & Crisis Care
- Therapy is not a substitute for emergency care.
- If in danger, call 911.
- For 24/7 support, call/text 988 or visit 988lifeline.org.
Professional Boundaries
- We maintain clear professional boundaries to protect your care.
- Communication outside sessions is for scheduling only.
- Social media and dual relationships are not part of treatment.
Getting the Most from Therapy
- Bring what feels most important each session; your goals lead the work.
- Reflection between sessions can help maintain momentum.
- If something isn’t working, let’s adjust the approach together.
Request a Confidential Consultation
Sessions are fully HIPAA-compliant and end-to-end encrypted for your privacy.